Why an AI receptionist
For a small business, a missed call is often a missed customer. People who reach voicemail tend to call the next name on the list, especially for urgent jobs. A full-time receptionist is out of reach for most small offices, and an answering service usually just takes a message.
An AI receptionist answers in your business's name, handles the common questions, and gets the caller to a next step: a booked appointment, a qualified lead in your CRM, or a message waiting for you with the details that matter.
What it does
- Answers your phone after hours
- Answers common questions and takes messages
- Qualifies leads so you know who to call back first
- Books appointments on your calendar and enters leads in your CRM (Standard and Pro)
- Follows up by text (Standard and Pro)
- Website chat and missed-call text back (Pro)
Missed-call text back
When a call goes unanswered, missed-call text back sends the caller a text right away, so the conversation keeps going instead of ending at voicemail. It is part of the Pro plan, along with website chat and a monthly call review where we tune the scripts.
Set up for your business
We set it up, write the scripts with you, and connect it to your calendar and CRM, so it works the way your office already does. You are not handed a login and left to figure it out.